The leader in Human Experience Management
From question to decision with data-backed evidence — in days, not months. Turn the experience of customers, employees and users into measurable business outcomes.
Human Experience Suite
1,247 responses collected in 72 hours
Dimension Breakdown
Mid-market and enterprise companies that trust Checkealos
Why Human Experience Management?
Experience is no longer a department: it is the operating model of the company that grows. Those who treat CX, EX and UX as silos lose 80% of the signal; those who unify them act where it matters.
- A single source of truth for customers, employees and partners
- Decisions in days, not quarter-end reports
- ROI you can explain to your CEO with one number
- No perpetual consulting dependencies
The six dimensions of human experience
User Experience
Understand how real users interact with products and interfaces — and remove friction before it reaches production.
- Usability evaluation & research
- Information architecture
- Prototype & interaction testing
- Visual perception & content design
Customer Experience
Capture the voice of the customer at every touchpoint and close the loop from insight to action.
- Customer journey & touchpoints
- Voice of customer & feedback
- Retention, loyalty & CLV
- Digital channel & conversion
Strategic Experience
Sense markets, validate new ventures and align pricing and decisions with human behavior.
- Strategic foresight & market sensing
- Innovation & venture validation
- Learning & education
- Pricing & decision psychology
Brand Experience
Build and track a brand that customers recognize, trust and choose.
- Brand architecture & positioning
- Brand health & equity
- Advertising effectiveness
- Omnichannel brand experience
Service Experience
Design service operations and support that turn moments of friction into loyalty.
- Service operations & support
- Support journey design
- Frontline enablement
- Resolution & quality
Employee Experience
Connect the talent pulse to strategy across the entire employee lifecycle.
- Engagement & culture pulse
- Employee journey & workplace
- Talent acquisition & candidate
- People analytics & change
Rely on a panel of real testers
More than 12,000 validated testers across 14 countries for your usability studies, interviews and product tests. Recruitment, consent and deliverables in days.
Meet the panelBuilt for every team
Direct, plain-dealing value for the people who own the experience.
Product Teams
Ship faster on evidence — validate concepts with real users before a line of code.
Marketing & CX Teams
Turn voice of customer into revenue; close the loop from insight to campaign in days.
Design & UX Teams
Design on proof, not opinion — usability and prototyping with testers on demand.
Executive & HR Teams
One source of truth across CX and EX; report to the board with a single number.
Engineering Teams
Less rework, cleaner roadmaps — let user data prioritize the backlog.
Customer Support
Resolve faster and churn less by tying service quality to experience KPIs.
Experience without borders
We deliver measurable value across the globe through the industries with the greatest human impact — unifying customers, employees and partners into one operating model, in any market and any language.
Financial & Banking
Compliance-ready journeys and trust at scale — unify branches, apps and contact center into one regulated view of experience.
Retail & E-commerce
Omnichannel experience that lifts conversion and loyalty, from first click to post-purchase support.
Telecommunications
Network and digital service quality that cuts churn and turns outages into recovered trust.
Insurance
Frictionless claims and onboarding that earn renewals and reduce costly complaints.
Healthcare & Wellness
Patient and member experience that improves outcomes and lightens the frontline load.
Travel & Hospitality
Service recovery and guest delight across every touchpoint, in every market you operate.
"We went from three disconnected tools to a single HEM. Customer and employee signal finally talk to each other, and our time-to-action went from weeks to days."
The XM methodology behind HX Suite
HX Suite runs on one repeatable enterprise methodology — listen, analyze, act, optimize — applied consistently across UX, CX, StX, BX, SX and EX. No bespoke consulting and no black boxes: 326+ validated templates and real tester panels take every program from question to decision in days.
Listen
Surveys, usability tests, interviews and passive signals across all six dimensions.
Analyze
Per-dimension dashboards, sentiment and correlation turn raw signal into insight.
Act
Automated closed-loop tasks route each insight to the owner who can fix it.
Optimize
Track impact and iterate; the program compounds with every cycle.
Bring human experience to every decision
Request an HX Suite demo and see how to unify the six experience dimensions in days, not months.
Request a demo