SELF-ASSESSMENT
XM Maturity Assessment
Score your organization across 16 criteria to discover your XM maturity level. Get a personalized benchmark report delivered to your inbox.
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🔴 Reactive (0-4 points)
Ad-hoc surveys. No cross-functional data sharing. Each team owns its own metrics.
🟡 Managed (5-8 points)
Standardized surveys. Some data sharing. CX and EX measured regularly.
🔵 Enterprise (9-12 points)
Unified platform. Cross-dimensional analytics. All five XM dimensions tracked.
🟢 Optimized (13-16 points)
AI-powered predictive analytics. Real-time XM loops. Experience embedded in every decision.
ReactiveManagedEnterpriseOptimized
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Request a Demo' + emoji + ' Level: ' + level + '
You scored ' + score + '/16 points
Your organization shows characteristics of the ' + level + ' maturity tier. Get your detailed benchmark report with industry comparisons.
'; em.style.display = 'block'; } else { box.style.display = 'none'; em.style.display = 'none'; } } function submitAssessment(){ var email = document.getElementById('userEmail').value; if (!email || email.indexOf('@') === -1) { alert('Please enter a valid email address'); return; } var score = 0; var answers = []; for (var i = 1; i <= 16; i++) { var c = document.getElementById('q' + i).checked; if (c) score++; answers.push({id: i, checked: c}); } var level = score <= 4 ? 'Reactive' : score <= 8 ? 'Managed' : score <= 12 ? 'Enterprise' : 'Optimized'; try { var data = {email: email, score: score, level: level, answers: answers, date: new Date().toISOString()}; var existing = JSON.parse(localStorage.getItem('xm_assessments') || '[]'); existing.push(data); localStorage.setItem('xm_assessments', JSON.stringify(existing)); } catch(e) {} document.getElementById('submitMsg').style.display = 'block'; document.getElementById('submitBtn').disabled = true; document.getElementById('submitBtn').textContent = 'Report Sent'; }