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Learning & Education Experience

Design learning experiences that actually develop people. Measure knowledge retention, skill application, and L&D ROI with behavioral evidence - not just completion rates.

Why this matters

Learning experience design, training effectiveness, skills assessment, education ROI. Methodologies: Quantitative Surveys, Moderated Interviews, Unmoderated Usability Testing. Grounded in Kirkpatrick Four Levels of Evaluation and experiential learning theory.. The HX Suite provides the platform, the panel, and the analytics - one login, one dashboard, one source of truth for strategic experience management.

Core Methodologies

Surveys measure learning. Interviews reveal barriers. Usability testing optimizes the platform.

Qu

Quantitative Surveys - Program Effectiveness

Measure learning impact beyond completion rates. Pre/post knowledge assessments quantify actual learning. Behavior change surveys track on-the-job application at 30, 60, and 90 days.

What you achieve

Measurable L&D ROI with behavioral evidence

Suite advantage

Auto-deploy assessments before, during, and after training. Track knowledge retention decay curves. Prove L&D investment with metrics executives understand.

Mo

Moderated Interviews - Deep Learning Diagnostics

Conduct interviews with learners who excelled and those who struggled. Uncover the real barriers to learning application: time pressure, manager support, tool access, confidence gaps.

What you achieve

Deep understanding of what drives or blocks learning application

Suite advantage

One interview reveals more about learning barriers than 100 satisfaction surveys. Video evidence builds the case for L&D investment and process change.

Un

Unmoderated Usability - Learning Platform Testing

Your LMS, learning apps, and training portals are products. If they are hard to use, learning suffers. Task-based testing reveals exactly where the learner experience breaks and where users abandon.

What you achieve

Learning platforms that learners actually use

Suite advantage

Usability testing on learning tools identifies the top 3 friction points blocking engagement. Fix them and watch completion rates and knowledge retention climb.

Who Uses This

L&D Directors

Design learning strategy with evidence. Measure program effectiveness, knowledge retention, and behavioral change with data.

HR & People Ops

Connect learning outcomes to engagement, retention, and performance. Prove L&D ROI to the business.

IT & Digital Workplace

Optimize learning platforms and tools. Usability testing ensures your learning technology enables - not blocks - development.

Business Objectives

πŸ“š

Program Effectiveness

Measure knowledge gain and retention. Pre/post assessments. Track behavior change at 30, 60, 90 days.

πŸ”¬

Skills Gap Analysis

Task-based assessments measure actual competency. Identify gaps across teams. Target development where it matters.

πŸ“ˆ

L&D ROI

Prove the business impact of learning investment. Correlate training with performance, retention, and promotion.

Key Metrics

MetricWhat It MeasuresTarget
Completion RateProgram completion80%+
Knowledge RetentionPost-training assessment70%+ at 90 days
Behavior ChangeOn-the-job applicationMeasurable improvement
L&D ROITraining investment return3x+ return

Ready to Get Started?

Design learning that develops people. Measure what sticks. Prove L&D ROI with behavioral evidence.

Request a Demo